Please keep in mind that any cancellation of class is determined by existing weather conditions in the immediate WOW area. Such decisions are made with the utmost of consideration for the safety of all.
Winter weather related closing information may be obtained as follows; Facebook;
call WOW and speak with a team member 845 279 9525, or dial X43 for closing/cancellation information.
Listen to 100.7 FM. We will text and email all families who if we are closing.
Upon hearing thunder or seeing lightning directly overhead, WOW is required by the Putnam County Health Department regulations to remove all swimmers from the water/pool deck. They must be clear from the water/pool deck for up to thirty (30) minutes from the last thunder-clap or flash of lightning. The storm must pass before it is safe to re-enter the pool. Unfortunately there is no way to plan this closing.
If your class must be cancelled due to facility problems, you will be contacted via text and email. Please make sure that WOW has all updated, primary contact information, especially a valid email. In the event of a cancelled class, swimmers can schedule a makeup class.
If your class must be cancelled due to unavailability of your teacher or a substitute you will be notified at once. Please make sure that WOW has all updated, primary contact information, especially a valid email. In the event of a cancelled class, swimmers can schedule a makeup class.
Each swimmer may request one makeup class per month. Families must call WOW to notify of swimmer absence- the more notice the better! Makeup lessons expire after 30 days. Within our abilities and what classes have space, we will do our best to find a class, time and day for your makeup. Some levels and classes are full on certain days. All of our classes have teacher-student ratios that we will stick to when scheduling a makeup; we can accommodate a make-up swimmer only if there is space available.